Our services
FAQs
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For scheduling your appointment, please use the "Book Appointment" button through our website or give us a call at (205) 747-0592. Consultations are important for us to understand exactly what time frame we would need to work with for different textures and densities of hair.
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Yes, we offer wash + cut and wash + blow-dry for moms and dads.
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Please arrive on time to receive our complete service. We will do our best to accommodate any unexpected delays. We recommend arriving to your appointment with clean hair, especially if your child is receiving a dry cut. This ensures your stylist can properly assess the child’s hair and determine the best course of action.
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Cash & credit card are accepted.
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We request a minimum of 24 hours notice to cancel or reschedule an appointment. After two late cancellations or no show appointments, we will require a credit card on file to hold your time slot. If a third cancellation or no show appointment occurs, customer will be charged for the appointment. This protects our stylists time.
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We do not offer refunds for services. However, re-dos are offered and assessed case by case. If a mistake is made on our end, a re-do will be offered free of charge. A re-do only encompasses the service being re done. If you would like to add on a finishing service that will be an additional charge.
To get a re-do appointment, please contact the front desk (not your stylist) no less than 7 days after your initial appointment. We will be happy to make sure you are perfectly satisfied with your hair! -
All sales are final for products. We do not offer refunds for other goods and accessories; however, within two weeks of purchase, we offer an in store exchange.